FAQ

Shipping and Policies

When will my order ship and how can I track it?
Please Allow 7-10 Business Days For Domestic Orders.

Please Allow 10-21 Business Days for International Orders.
You will receive an email with your tracking info once order is shipped. 


What is your Terms & Conditions?

The terms, policies, and conditions described below govern the use of this site. Your use and/or placement of any order indicate your acceptance of these Terms & Conditions.
No Returns Or Exchanges. All Sales Final.


FAQ

How can I be informed of new clothing before it drops so I can get it before it sells out?!

Make sure you follow us on our Facebook page and instagram. We also occasionally post promo codes on these outlets. Also, be sure to join our mailing list located in our online store as well.


How can I get sponsored by CALIBIS CLOTHING?

Since we are a growing company, it would be unfeasible to sponsor every group or band. Typically we seek out artists constantly touring nationally and shooting videos and photoshoots, especially with label support. If you do not fit into the category, your email will not be replied to or ignored. Thanks for your understanding.


How can I become a dealer inside the United States?
Please send an email to info@shopcalibis.com


How can I become a model for ShopCalibis.com?

Models are acquired exclusively as music artists, athletes, and employees that we currently work with. If you want to model send us an inquiry at info@shopcalibis.com.


Do You Have A Catalog?

Catalogs are currently distributed to only retailers that have active accounts. No catalogs are distributed to consumers. Please send inquiries to info@shopcalibis.com.


How much does shipping cost?

Shipping rates are calculated via USPS Calculator for all domestic and Canada orders. International Checkout orders are calculated at checkout and may vary depending on region you are shipping to.


When will my order arrive?

All domestic and Canada orders are shipped via USPS GROUND. At this moment we do not offer expedited shipping. Please allow up to 3 business days for order processing and payment verification, and an additional 7-10 business days for delivery. Majority domestic orders sent throughout California arrive in 2-3 days. 


Can I contact you directly with any questions?

Please email info@shopcalibis.com with any questions regarding your order or give us a call (916) 865-4783


I do not live in the U.S.A. Can I order online?

ShopCalibis.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our shopping cart and choose the "International Checkout" option. International Checkout will process your order, including billing, shipping, and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com


Can you send me stickers?

Each web store purchase comes with a couple of stickers, you can also purchase individual stickers on our site.


When are particular items released?

We announce release date through our various social media sites and the Calibis Newsletter. Subscribe to our channels to stay up to date on seasonal, limited, and quickstrike releases.


Instagram: @Calibis
Twitter:@CalibisClothing
Facebook: Facebook.com/calibisclothing


Do you re-stock your inventory?

On occasion we will re-stock some of our inventory items. Please make sure to check back frequently if an item you want is not available at the time you are on the site. Limited releases will not be re-stocked once sold out.